General

• How long is each session?

  • 75 minutes

• How many days in advance can I book?

  • 21 days (3 weeks)

• Will each person in my party need to pay?

  • No, the cost is per studio session.

  • Only one person needs to purchase the session. However, all guests must fill out our waiver.

• Is there an age requirement?

  • Yes, clients/members must be 18+ to book the studio & workout alone.

  • Minors (17 and under) will need to have a waiver signed by their parent/guardian and be accompanied in the studios.

• Are there showers?

  • No, the shower is for employee use only.

Memberships

• Are there cancellation fees or contracts?

  • No, you can cancel your membership at any time before the next month’s renewal date

• Can I still bring people with me?

  • Yes, our studios can occupy up to 4 people. All guests in your party will also need to fill out our waiver.

• What is the benefit of sharing my membership? (Standard / Deluxe Membership)

  • You and the person you choose to share it with can visit on different days with different people

  • More flexibility for your party’s schedule

• Will I still need to make a reservation?

  • Yes, to ensure there is a studio available at your preferred time.

  • (Walk-ins are still available, but we cannot guarantee an open studio)

• When I book a session, it still says $28. Will I be charged again?

  • No, if you have sessions remaining on your membership, you can disregard the cost.

  • We will do the checkout when you arrive, and use your remaining sessions.

• Can I use more than one session in a day?

  • Yes, but be aware of your membership limit (12 for Basic, 16 for Standard, 31 for Deluxe)

  • If needed, you can purchase additional Single Entry sessions or the 5 Session Pack

• Will unused sessions carry over to the next month?

  • No, each month, on your renewal date, the number of sessions remaining in your account will reset (12 for Basic, 16 for Standard, 31 for Deluxe)

• When does my membership renew?

  • Your membership will renew on the day of purchase (NOT on your first visit)

  • We recommend purchasing the membership on the day you plan on coming in

• I ran out of sessions, what are my options?

  • You can choose to upgrade your membership on the day you run out of sessions (this will change your renewal date)

  • You can purchase single or 5 pack sessions until your renewal date (discounted cost for Deluxe members)

    • Let us know if you would also like to upgrade your membership at the next renewal date