FAQs

    • How long is each session?

      • 75 minutes

    • How many days in advance can I book?

      • 21 days (3 weeks)

    • Will each person in my party need to pay?

      • No, the cost is per studio session.

      • Only one person needs to purchase the session. However, all guests must fill out our waiver.

    • Is there an age requirement?

      • Yes, clients/members must be 18+ to book the studio & workout alone.

      • Minors (17 and under) will need to have a waiver signed by their parent/guardian and be accompanied in the studios.

    • Are there showers?

      • No, the shower is for employee use only.

    • Are there cancellation fees or contracts?

      • No, you can cancel your membership at any time before the next month’s renewal date

    • Can I still bring people with me?

      • Yes, our studios can occupy up to 4 people. All guests in your party will also need to fill out our waiver.

    • What is the benefit of sharing my membership? (Standard / Premium Membership)

      • You and the person you choose to share it with can visit on different days with different people

      • More flexibility for your party’s schedule

    • Will I still need to make a reservation?

      • Yes, to ensure there is a studio available at your preferred time.

      • (Walk-ins are still available, but we cannot guarantee an open studio)

    • When I book a session, it still says $28. Will I be charged again?

      • No, if you have sessions remaining on your membership, you can disregard the cost.

      • We will do the checkout when you arrive, and use your remaining sessions.

    • Can I use more than one session in a day?

      • Yes, but be aware of your membership limit (12 for Basic, 16 for Standard, 22 for Premium)

      • If needed, you can purchase additional Single Entry sessions or the 5 Session Pack

    • Will unused sessions carry over to the next month?

      • No, each month, on your renewal date, the number of sessions remaining in your account will reset (12 for Basic, 16 for Standard, 22 for Premium)

    • When does my membership renew?

      • Your membership will renew on the day of purchase (NOT on your first visit)

      • We recommend purchasing the membership on the day you plan on coming in

    • I ran out of sessions, what are my options?

      • You can purchase single or 5 pack sessions until your renewal date (discounted cost for Members)

        • Let us know if you would also like to upgrade your membership at the next renewal date

      • You may not cancel and renew a membership within a 30 day period.

    • Is this the same as a Distant Fitness Membership?

      • No, members should continue to book ‘Single Entry’ service

    • What is Wellhub?

      • A wellness platform/app offered by your employer

    • How do I book/reserve a studio?

      • Book the ‘WELLHUB ONLY’ service on Vagaro

      • FOR EVERY VISIT, open your Wellhub app and click "Check-In" from your home page. Show your check-in confirmation screen to a staff member.

      • Note: $1 service fee is listed to have a credit card on file. You WILL NOT be charged when you arrive for your session

    • Can I still bring people with me?

      • Yes, our studios can occupy up to 4 people. All guests in your party will also need to fill out our waiver.